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Intranet Case Study

Client:	York Central Hospital
Industry:	Healthcare facilities
Project:	Document management system

The company
York Central Hospital, located in Canada’s fastest growing community, first opened their doors in 1963. Since that time, they have been providing innovative and quality health care to their patients. At the same time, York has been able to remain at the cutting edge of technology, becoming the first computerized hospital in Ontario, as well as being the first hospital to use a compact CT Scanner.

The challenge
As a major health care institution, York Central Hospital has hundreds of detailed policy documents, covering every aspect of their operation from food services to surgery. Every one of these policies is on a regular review cycle, and gets changed from time to time based on comments and requirements of their staff. YCH recognized the need for organizing their policies digitally, and saw that web technologies could offer them a cost-effective way to execute their plans.

The solution
With York Central Hospital’s goal in mind, we developed a comprehensive document management system. This system, deployed at various locations throughout the hospital, allows staff to find, view and print policy documents on the system, and to electronically record comments and suggestions about the policies. For management of the system, applications were developed that allow YCH administrators to add, remove and modify policies, read user comments, and review any upcoming policy revisions that are scheduled.

Services provided
Web site design
Application development
Database architecture
Usability training

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