Client Portfolio
Partial Client List		Emerge2 Case Studies

Electronic Commerce Case Study

Client:	Hammond Manufacturing
Industry:	Manufacturing, Industrial
Project:	B2B E-Commerce

The company
Hammond Manufacturing is a leading supplier of transformers and enclosures for the electrical and electronic industries, and has been in business since 1917. Publicly traded on the Toronto Stock Exchange (TSE: HMM.A), Hammond has 11 plants and over 1,200 employees located in Canada and the United States.

The challenge
Responding to the requirements of their U.S. customers, Hammond set out to develop an Internet-based procurement system for their electrical enclosure products. This system needed to be flexible enough to support some of their specialized procedures (for example, support for large shipments not supported by standard couriers), and that could be maintained by in-house resources at Hammond.

Future growth was an important consideration as well, as the web site needed to have the capabilities to be expanded and customized as growth requires, and to integrate with Hammond’s in-house inventory and order entry systems in the future.

The solution
Using the Business to Business features of Galileo Commerce, we worked with Hammond to launch www.hammonddirect.com, a site that immediately began generating significant revenue upon launch. Existing B2B customers have access to the site, while new customers register for a new account immediately online.

Hammond's marketing team developed the site's user-friendly interface and we helped them put it together using Galileo Commerce's site authoring capabilities. To keep on top of things, Hammond is able to use GC Administrator to maintain online inventories and track sales, and in-house marketing staff can easily edit the content of the site.

Services provided:

Galileo Commerce (e-commerce software)

Web site design

Application development

Application hosting

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